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Jaguars announce season tickets to be refunded; stadium capacity will be ‘approximately 25%’

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In accordance with health and safety guidelines, the Jaguars will have a much-reduced stadium capacity this season.

Tampa Bay Buccaneers v Jacksonville Jaguars Photo by Sam Greenwood/Getty Images

TIAA Bank Field and Jaguars games will look drastically different this season.

As reported by Big Cat Country earlier this week, the Jaguars will be reducing their stadium capacity drastically this season, made official today at around 25% capacity. Currently, TIAA Bank Field has a listed-capacity of 67,838 seats, at approximately 25% the new number is ~16,959 seats available.

In a message to season ticket holders, the Jaguars also announced they will be refunding all 2020 season tickets and all payments for July will be cancelled.

“It was our sincere hope to welcome a capacity crowd to TIAA Bank Field this fall and celebrate together with the First Coast community. However, with the health and well-being of everyone in mind, the Jaguars anticipate reducing capacity this season,” the Jaguars said via a statement to season ticket holders.

“In compliance with state and local authorities and following CDC social distancing guidelines, TIAA Bank Field will be able to seat approximately 25 percent of its capacity at each Jaguars home game in 2020. Once the season begins, any future increase in capacity will depend on developments on the health and safety front”

Here are other notes from the announcement made today:

  • “All season tickets will be returned, and funds paid to date will be credited to accounts. Any payments scheduled for July have been canceled. Season ticket members will have the opportunity to apply credited funds towards the purchase of tickets this season or in 2021.
  • Full cash refunds will also be made available upon request.
  • The Jaguars are working with Ticketmaster to develop a new seating chart that allows for six feet of distance between unaffiliated parties. In early August, a new season ticket plan for 2020 will be introduced to existing season ticket members first. Access to tickets will be based on a variety of factors including account tenure. Based on demand, some single-game tickets may become available to the general public at a later date.
  • Attendance at Jaguars games in 2020 will have no effect on existing season ticket member status. Regardless of your decision to attend Jaguars games in 2020, your account tenure will remain intact. All 2020 seat locations will be protected and offered for renewal in 2021.”

Due to the on-going coronavirus pandemic many teams around the league will need to determine a variety of protocols to ensure the safety of its fans. The Jaguars will also be requiring “face coverings” to be worn at all guests who plan on attending games this fall. In addition, TIAA Bank Field will transition to a cashless payment system for most exchanges, including merchandise and food purchases.

The team will also be installing more hand-sanitizer stations throughout the stadium.

While the Jaguars are the most recent team to announce guidelines for the 2020 season, they are not the first. Earlier this week, the Baltimore Ravens also announced a severely reduced stadium capacity this season, and they will be deferring all season tickets to the 2021 season as a result.

As is the case with most situations regarding the virus and the anticipation for football in the fall, all of these situations can be fluid. The Jaguars have announced what they believe to be the ideal guidelines in ensuring the safety of its guests and personnel, however things change.

For now, there will be an entirely new look for the Jaguars and many NFL stadiums around the league.